Terms and Conditions for www.educationalbooksandtoys.co.uk

The following terms and conditions comply with the laws of England and Wales and the Distance Selling Regulations of 2000.

In accordance with Consumer Protection (Distance Selling) Regulations 2000 you have the right to cancel your order within 7 working days from the date of your order.

All items must be pre-paid before delivery

educationalbooksandtoys.co.uk values the security of the financial details of its customers and uses the very latest in technology to keep customer information and financial details safe. All customer online payments are made through a SSL secure payment gateway. Forms of payment  which are accepted are UK credit and Debit Cards and Paypal payments processed by Paypal

Delivery is normally by Royal Mail (within 48 hours) in the UK. We can arrange for a special delivery within 24 hours at an extra charge, please contact us prior to ordering on the website for this facility - 01204 887116

Your details will be stored on a computer according to the terms of the Data Protection Act 1984.

educationalbooksandtoys.co.uk reserves the right to refuse to supply goods. In this case an alternative may be offered, but if this is not acceptable any money received will be immediately refunded in full.

All products and services are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be offered an alternative or given a full refund.

If payment is to be made by credit or debit card or paypal via Paypal, the total amount due will be debited from your account at the time of your order and before the dispatch of your purchase. All reasonable care is taken, in so far as it is possible within educational books and toys power to do so, to keep the details of your order and payment secure, but in the absence of negligence of educationalbooksandtoys.co.uk it cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from our site.

We request your name, address, email and telephone number to enable us to provide you with an efficient service but we WILL NOT pass your details to ANY third parties.

Goods are not sold on a trial basis.  

I Reserve the right to amend these Terms and Conditions at any time.

These Terms and Conditions do not affect consumer statutory rights.

Any disputes will be adjudicated according to the laws of England and Wales.

Returns Policy

If you are unsatisfied with any purchase from us then please return them within 10 days for an exchange or full refund. (refunds do not include postage costs). Please ensure all goods are unused and in their original condition, packaging and with all labels intact.

Any exchanges will be posted back to you free of charge.
Please allow up to 10 days for refund to be processed.

We advise you that all returns are sent via Royal Mail - Recorded Delivery, as we cannot be held responsible for items being lost or damaged in transit.
 

RETURN ADDRESS

Educational Books and Toys, 99 Longsight Road, Holcombe Brook, Bury BL0 9TA Telephone Number 01204 887116

Refunds policy

REFUNDS WILL BE GIVEN UPON RECEIPT OF RETURNED GOODS PROVIDED THEY ARE IN ORIGINAL PACKAGING AND IN AN UNDAMAGED CONDITION.

REFUNDS CAN ONLY BE GIVEN BY THE ORIGINAL PAYMENT METHOD,ie  CREDIT AND DEBIT CARD PAYMENTS WILL BE REFUNDED VIA PAYPAL TO THE ACCOUNT FROM WHICH PAYMENT WAS MADE.

Cancellations policy

IF YOU WISH TO CANCEL AN ORDER PLEASE EITHER E-MAIL US  OR TELEPHONE US AT

 Educational Books and Toys, 99 Longsight Road, Holcombe Brook, Bury BL0 9TA Telephone Number 01204 887116.  email enquiries@educationalbooksandtoys.co.uk

STATING NAME, ADDRESS AND EITHER ORDER NUMBER OR INVOICE NUMBER. PLEASE NOTE THAT GOODS ARE DESPATCHED USUALLY WITHIN 2 DAYS FROM RECEIPT OF CLEARED FUNDS, SO IF YOUR ORDER HAS ALREADY BEEN PROCESSED YOU MUST RETURN THE GOODS WITHIN 10 DAYS OF RECEIPT IN ORIGINAL PACKAGING AND UNDAMAGED CONDITION FOR A FULL REFUND.

Privacy Policy

In order to process your order we have to collect certain confidential information, this information is collected by ourselves and does not involve any 3rd parties. We strictly adhere to Data Protection Act 1998 and do not disclose any information to any 3rd parties.

Cookies are used on this shopping site, to enable us to keep track of the contents of your shopping cart.

We send emails letting you know about any special offers or updates on our site, if you do not wish to receive these please email us at enquiries@educationalbooksandtoys.co.uk
 

For a copy of our terms and conditions you can print this page directly from our website

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